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Contact

Cancellation Policy

CANCELLATIONS


• Where the booking is cancelled less than 29 days prior to the date of departure of the tour for any reason, the client shall be liable to pay the following penalties to the Company –
– cancellation between 28-15 days prior to the date of departure, a cancellation penalty equal to 50% of the tour price;
– cancellation between 14-7 days prior to the date of departure, a cancellation penalty equal to 75% of the tour price; and
– cancellation less than 7 days prior to the date of departure or “no shows”, a cancellation penalty of 100% of the tour price.
• The Company reserves the right, at any time and for any reason, to cancel the tour on notice to the client. In such event, the Company shall refund the tour price (which includes for the avoidance of doubt, the non-refundable deposit) to the client. It
is recorded that refund of the tour price as aforesaid shall be the Company’s sole responsibility to the client, and no claim for any damages, howsoever arising, shall accrue against the Company by reason of a cancellation of the tour.
• The client acknowledges that the tour is subject to a minimum booking of 2 passengers in some tours. If the minimum booking is not obtained, the Company reserves the right to cancel the tour and refund the tour price to the client, in which event the client shall (for the avoidance of doubt) have no claim for any damages against the Company.