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Contact

Booking Conditions

The country is mostly rural and unspoiled terrain therefore every client on tour will travel with a flexible mind and become tolerative of any unexpected situation.

 

Basotho are very simple people therefore, in remote areas, only basic accommodation, bathroom facilities and meals can be available. Lesotho weather conditions are very extreme and very unpredictable. We therefore to reserve the right to alter or cancel any route or itineraries should any circumstances including the weather, road conditions and other uforeseen obstacles demand.

 

Some accommodations use generators for electricity supply which are normally switched off at a certain time. 

 

BOOKINGS CONDITIONS


• In the event that the client joins the tour after the departure date, or leaves before the completion thereof for any reason whatsoever, the client shall not entitled to any refunds or rebates whatsoever from the Company.
• Where the client wishes to change tours (that is, to move from the tour confirmed herein to another tour), such amendment is subject to –
– the Company being able to accommodate the client on the substituted tour
– the change being made by not later than 28 days prior to the departure date of the original tour, failing which the cancellation penalties set out in these terms and conditions shall apply.
• In the event that a tour is changed, these terms and conditions shall apply to the substituted tour, with the necessary changes having been made.

 

PASSPORTS, VISAS AND OTHER TRAVEL PAPERS
• It is the client’s sole responsibility to ensure that passports, visas, health certificates and any other required documentation are all in order for visiting Lesotho.
• The Company shall not be held liable for any consequences, damages or claims if the client prior does not correctly attend to the client’s documentation and related matters as contemplated herein.

 

BAGGAGE
• The client shall be responsible for all baggage and personal effects brought by him or her on the tour, and the Company shall not be liable for any loss or damage to such baggage or personal effects, howsoever arising.

 

HEALTH
• The client accepts that to participate in the tour requires a measure of physical fitness and health and it is the client’s obligation to ensure that he or she is medically fit to embark on the tour.